Frequently Asked Questions

I am between sizes. How generous are the sizings?

Slinks in the flat bases come up true to size. If you are between sizes; go up a size if you have a wider foot or a high instep. Go down a size if you have a narrow foot.

For the Slinks in the wedge heel – go up a size, these tend to come up slightly smaller.

I bought the wrong size! I ordered a size 38 and they are a little big on me, can I swap them for a 37?

Not a problem, send them back in the post to us (signed for delivery) enclosing the delivery note and what size you would like instead. We generally have stock here but any problems we will call or email you.

You don't have the size/colour in stock I want?!

We are very sorry if the item you want is out of stock in your size or colour. You can always go up a size in the uppers and the fit will be fine. We have a new order placed with our factory so please drop us an email if you have any questions or wish to go on the waiting list for a particular item.

Do you send abroad?

Yes, we ship all over the world, just fill in the delivery address wherever you want them sent and we’ll get them there for you. Any question drop us an email at

I have a wide foot – will Slinks fit me?

Slinks generally go down well with all feet type. If you have a look on our size guide – you will see the measurements of the bases. One is from the tip of the toe to the heel , the length and the other is across the ball of the foot at the widest point. Either mark the measurement out on a piece of paper and put your foot on it or compare the measurements to one of your current open toed footwear. If you would like us to send an outline of the base in the post, drop us an email at and we will pop it in the post.

Can I enclose a gift message with my order?

Yes, click on the comment box and write your message in – we will handwrite it on a Slinks postcard sized card and put it in with the order.

I am going on holiday tomorrow – do you do next day delivery?

Yes we can. Please send us an email at and we will sort it all out for you.

I’d like to buy them as a gift but don’t know where to start – can I buy a gift voucher and my friend can then get what she wants?

Yes, all our products range in price from £15 through to £70. If it is a present for someone who doesn’t own a pair of Slinks you will need to buy a pair of bases and one pair of uppers – minimum value of voucher £50 as an upper without bases will have no use to her. If she has a pair already, minimum value of voucher is £15 (most economical upper).

My friends have a pair of Slinks and some uppers – I’d like to get her some more – how do I go about sizing?

All the uppers are graded to size so once a pair is bought you know all the subsequent uppers will fit too. Find out her upper size (stamped on the under side of upper), order the uppers you want and voila, your friend will have a new, well fitting pair of Slinks.

Email or call on 020 32130197 if you have any questions or need any help.

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